All businesses depend on their network to perform at its peak. Have you ever
wanted to send an important email only to find that the email server was
down? How often have you tried to access some important client information,
but the database or file was inaccessible? There are hundreds of possible
points of failure in each network and over our careers many of us have
experienced our share of them.
In todayís competitive environment, no business can afford to fall behind
due to downtime. Ellegent Systems can minimize downtime, and even
prevent downtime. Since 1995, Ellegent Systems has developed an
unmatched level of expertise in serving the unique needs of small and medium
sized businesses through professional IT Support Services and support
programs. Ellegent Systems continues to advance the IT services
offered to small and medium sized businesses with the release of their SystemPulse service.
Ellegent Systemsí SystemPulse Support program can address any
businessís IT needs by:
Ellegent Systemsí SystemPulse program will reduce downtime by dramatically shortening the time from failure to issue resolution. Ellegent will monitor the availability of all critical services, and at the first sign of trouble, immediately inform you of the issue. Many of Ellegentís customers pre-arrange for Ellegent technicians to automatically begin the remediation process on critical devices Ė sometimes, without ever knowing there was a failure!
- Monitoring the critical health status of network devices and applications, such as email and internet connection
- Login remotely to diagnose network problems
- Working quickly to resolve network and systems issues, sometimes before our customers even know there is a problem, so that they can get back to business as quickly as possible
Contact Us / Request Information about available programs.
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